How Does Your IT Guy Stack Up?

Your local 'computer guys' provide a great service for new businesses with small systems. However, as your business grows, it might be time to consider moving to a Managed Services Partner

Take our quiz to see if you might be better off with an MSP

 
  • Do they respond within 1 hour or less to a crisis?
  • Are they easy to reach and responsive when you need them for non-emergencies?
  • Do they clearly communicate what they do for you?
  • Do they offer IT Strategy sessions?
  • Do they offer secure and reliable back-ups?
  • Do they offer general maintenance, security updating and training?
  • Do they monitor your system 24/7?
  • Do they offer feedback on current network systems?
  • Do they provide detailed invoices?
  • Do they complete their projects on time?
  • Do they arrive on time and dress professionally?
  • Do they focus their work around your key business operations minimising your downtime and expenses?
  • Do they keep up to date with the latest global standards of vendor training and certifications?
  • Do they offer staff to be familiar with your network in case your regular IT guy if on holiday, off sick or busy?
  • Do they take calls from other clients while working on your network?
  • Do they listen to you?
  • Do they offer to meet with you regularly to work on your business plan and disaster recovery plan?
  • Do their projects always take longer than estimated?
  • Do their projects always cost more than estimated?
  • Do they offer bulk billing discount?
Not ticking only a few of these boxes means you might be interested in what we at Tech Away can offer your company. Our initial consultations are free because we want to make sure that we can provide extra value to your company.